IMPORTANT INFORMATION - PLEASE READ BEFORE ORDERING - OUR CURRENT TURNAROUND TIME IS UP TO TWO WEEKS AND THIS DOES NOT INCLUDE SHIPPING TIME. PLEASE REACH OUT TO US USING CHAT FEATURE IF YOU HAVE QUESTIONS.

Shipping policy

Thank you for visiting and shopping at Creative Work of Heart. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 Weeks. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Creative Work of Heart is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.